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We currently ship domestic orders within the U.S. For international orders, please contact us directly at

We do our best to ship orders as quickly as possible. In-stock items are typically processed within 1-2 business days, but please note orders placed on a Friday will not ship until Monday.  All of our domestic orders are sent via ground shipping. We are not responsible for courier delays. If you have any questions please reach out to 

We stand behind every product that we sell. If you aren't 100% satisfied, we're here to help!

We accept returns of items that are unused, unwashed, and in the same condition it was received on full priced domestic orders within 14 days of the order date.  Full priced merchandise may be returned for a refund to the original form of payment. Please note that shipping costs are non-refundable. Customers are responsible for paying return shipping costs, unless we sent an incorrect or damaged item, in which case we will provide a complimentary return label.

Unfortunately we do not accept returns or exchanges for sale items. All sale items are FINAL SALE.

While we don't offer direct exchanges, you can return any new, unused item, for a refund and place an order for the new item that you would like instead.

Covers are machine washable on cold/delicate, line dry or tumble dry low. Do not bleach. Do not wash insert - spot clean only. We suggest you shake up and fluff your pillow beds as the shredded latex can move around over time.

We encourage all shapes, sizes, and species. We don’t believe in one size fits all. To help choose the right pillow bed for you/your furry please refer to our Size Guide. A helpful tip: fold a towel or blanket in the dimensions of the pillow bed you are interested in. Still unsure? We’re here to help! Email us at

Our pillow beds are proudly made in the USA. Our cozys/sheepskin rugs are ethically sourced from New Zealand and Australia.

Our pillow beds are filled with all natural, shredded latex. Latex is harvested from the rubber trees by a process called tapping. Tapping does not harm the tree, leaving it to grow a full life. Latex is environmentally friendly, pressure-sensitive, provides optimal joint support, hypoallergenic, antibacterial, antimicrobial, and resists dust mites. Latex inserts maintain their shape for upwards of 10 years - so you won’t have to worry about replacing your insert, creating less waste (hooray!).  All of our inserts have a zipper, making them easy to customize for you and your furry.